CRM Systems

Busy Worker Bee designs and implements powerful Customer Relationship Management (CRM) systems that go beyond just tracking and organizing your valuable contacts—our CRM installations will improve how you acquire new customers and service your existing ones.

Busy Worker Bee believes that your CRM system is the most critical and required sales and marketing tool in doing business today.

Our CRM Systems:

• Provide a true 360 degree view of all customer data and customer interactions, including complete visibility into all financial transactions and website interactions.
• Focus on managing both your prospects through the sales pipeline and the integration of all relevant information needed up-sell existing customers.
• Automate the entire customer lifecycle, from a "suspect" to a “lead”, to a qualified “prospect”, to a “customer” who has actually placed an order, to servicing that customer and finally, to guiding that customer to buy again.
• Allow salespeople to create real orders and opportunities orders from customers, while creating a seamless integration with your existing order management, ERP or accounting system.
• Create powerful, automatic up-sell and cross-sell capabilities, helping you to sell more effectively to your existing customers.
• Provide complete partner relationship management capabilities making your channel partners an extension of your direct sales team.
• Fully encompass the social and e-mail marketing into the CRM solution including tracking and posting all customer interactions through the Web.
• Provide more accurate pipeline forecasts and reports in real time.
• Deliver true sales marketing effectiveness and ROI for your organization.
  

Even though we have the capability of creating custom solutions that integrate with existing ERP systems, we have recommended and implemented SugarCRM™ as a successful solution. Our staff has spent so many hours in implementing, configuring, customizing dashboards, creating reports and training sales teams that we have coined the term “The Sugar Pros.”

To avoid getting stung by the bee, contact Craig Anderson, our CRM Expert and IS Director at 408.469.6601 or at craig@busyworker.be